BUSINESS PROCESS IMPROVEMENT IN INFORMATION FLOWS WITH THE IMPLEMENTATION OF ADMINISTRATIVE WORKFLOW CONCEPT AND APPLICATION (Case Study: Department of Informatics Engineering Faculty of Engineering, Widyatama University)

Yustim, Benny

BUSINESS PROCESS IMPROVEMENT IN INFORMATION FLOWS WITH THE IMPLEMENTATION OF ADMINISTRATIVE WORKFLOW CONCEPT AND APPLICATION (Case Study: Department of Informatics Engineering Faculty of Engineering, Widyatama University)

dc.contributor.author	Yustim, Benny
dc.date.accessioned	2013-08-22T04:44:17Z
dc.date.accessioned	2019-10-21T11:46:05Z
dc.date.available	2013-08-22T04:44:17Z
dc.date.available	2019-10-21T11:46:05Z
dc.date.issued	2004-09-21
dc.description	-	en_US
dc.description.abstract	Widyatama University as a private university should know that its customer wants a better service. To give the best service and increased satisfacting to the customer, it should change and improve the traditional management and the way of thinking, especially in its bureaucracy. It should give customers not only the quality (doing the job right every time) but also the perfection (doing the right job right every time). To accomplish that mission, Widyatama University should be doing Business Process Improvement (BPI). BPI is a systematic methodology developed to help an organization make significant advances in the way its business process operates. There are 3 major objectives of BPI: effectiveness, efficiency and adaptability. This research focuses on the improvement of distribution functions in the informatics department especially on information flows. To support the improvement, we implement the administrative workflow concept and develop its application. This concepts and application will maximize the use of Local Area Network (LAN) and open source software. BPI with implementation workflow concept and application has the following goals : to improve reliability of business processes information, to improve response time, to decrease cost, to reduce inventories, to increase profits and to reduce bureaucracy	en_US
dc.description.sponsorship	-	en_US
dc.identifier.citation	-	en_US
dc.identifier.isbn	983-41890-0-1
dc.identifier.uri	http://repository.widyatama.ac.id/handle/123456789/2218
dc.language.iso	en	en_US
dc.publisher	SEAAIR (South East Asian Association for Institutional Research)	en_US
dc.relation.ispartofseries	KII.HC.005;
dc.subject	workflow	en_US
dc.subject	effectiveness	en_US
dc.subject	efficiency	en_US
dc.subject	Business Process Improvement (BPI)	en_US
dc.title	BUSINESS PROCESS IMPROVEMENT IN INFORMATION FLOWS WITH THE IMPLEMENTATION OF ADMINISTRATIVE WORKFLOW CONCEPT AND APPLICATION (Case Study: Department of Informatics Engineering Faculty of Engineering, Widyatama University)	en_US
dc.type	Presentation	en_US