DETERMINING THE NUMBER OF SUBSTATION USING THE M/M/S MODEL AT PASTEUR TOLL EXIT

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dc.contributor.authorSuhardi, Agatha Rinta
dc.contributor.authorPratama, Fajar Wijaya
dc.date.accessioned2021-02-15T16:07:11Z
dc.date.available2021-02-15T16:07:11Z
dc.date.issued2020
dc.description.abstractThe mode of land transportation to Bandung via the toll road to support the increase in tourist arrivals in Bandung. Tol Cipularang is a very supportive road infrastructure to get to Bandung. Tol Cipularang (Cikampek – Purwakarta - Padalarang) is a toll road in Indonesia that connects between Jakarta and Bandung. The process of a queue occurs when a number of customers from a population source need the service of a particular service facility. The purpose of this study was to determine the performance of the queuing system at Pasteur toll exit and determine the optimal number of substations to serve toll users at Pasteur toll exit. The research method used is a description of the analysis through several quality measuring devices such as pareto, causal diagrams, and control charts. As a result, there are several factors that cause failure in the production process, including labor (human), machine, materials, and work methods in the production process. The conclusion of this study is that the current queuing system requires a change in the number of substations so that queuing performance is more optimal than before and can fulfill the expected waiting time aspirations for each vehicle that will make toll payment transactions.en_US
dc.identifier.issn0038-111X
dc.identifier.urihttp://repository.widyatama.ac.id/xmlui/handle/123456789/12513
dc.language.isoenen_US
dc.publisherSolid State Technology Volume: 63 Issue: 3en_US
dc.subjectQueuing Systemen_US
dc.subjectPareto Diagramen_US
dc.subjectControl Charten_US
dc.subjectCausal Diagramen_US
dc.titleDETERMINING THE NUMBER OF SUBSTATION USING THE M/M/S MODEL AT PASTEUR TOLL EXITen_US
dc.typeArticleen_US
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