WORD OF MOUTH IMPLICATIONS OF SERVICE QUALITY MEDIATED STUDENT SATISFACTION: A Study on a Private University in Bandung

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dc.contributor.authorDora, Yenny Maya
dc.contributor.authorLisdayanti, Anissa
dc.contributor.authorBorshalina, Tita
dc.date.accessioned2021-02-12T16:37:37Z
dc.date.available2021-02-12T16:37:37Z
dc.date.issued2019
dc.description.abstractPrivate universities are one of the institutions that provide educational services. Private universities in the practice of providing educational services are required to provide such services provided by public universities. Therefore, the service quality of private universities required to become better in the near future. This study will reveal that word of mouth is the implication of service quality mediated by student satisfaction. The results of this study will reveal how big the effect onthe service quality of student satisfaction and it has implications of the word of mouth student.en_US
dc.identifier.issn1943-023X
dc.identifier.urihttp://repository.widyatama.ac.id/xmlui/handle/123456789/12477
dc.language.isoenen_US
dc.publisherJournal of Advanced Research in Dynamical & Control Systems, Vol. 11, 03-Special Issueen_US
dc.subjectService Qualityen_US
dc.subjectCustomer Satisfactionen_US
dc.subjectWord of Mouth and Universitiesen_US
dc.titleWORD OF MOUTH IMPLICATIONS OF SERVICE QUALITY MEDIATED STUDENT SATISFACTION: A Study on a Private University in Bandungen_US
dc.typeArticleen_US
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