Politeness and Impoliteness Strategies of IG Netizens’ Comments on the Government Policy on Restrictions towards Community Activities (PPKM)
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Date
2021
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Widyatama University - WIBEST
Abstract
Indonesians is well-known for being friendly and polite as a cultural feature of eastern
people in speaking. This research aims at investigating how much the netizens use
politeness and impoliteness strategies and determining what types of politeness and
impoliteness strategies they use in response to the government's official stance on
community activity restrictions (PPKM) due to the Covid-19 outbreak in President’ official
Instagram. The method used in this qualitative research is the descriptive method aimed at
giving a systematic, factual, and accurate description of language phenomena that
happened in our society and represented in language use in social media, Instagram. The
sample date of this research consists of 100 pros and cons of netizens’ comments on the
government's policies regarding the implementation and extension of PPKM from stages 1
to 4 applied to Java and Bali Islands. Those data are then analyzed, classified, and coded
based on the theories of politeness by Brown and Levinson and impoliteness by of
Culpeper. The results of the research show that from the 100 obtained data on netizens’
comments on presidential decree dealing with the implementation or extension of the
PPKM program from stage 1 to 4, they used 2 main strategies i.e. politeness strategies
(77%) and impoliteness strategies (23%), and the types of politeness strategies used are
follows 7 data (9%) on bold-on record strategy, 41 data (53%) on positive strategy, 9 data
(12%) on negative strategy, and 20 data (26%); whereas, the types of impoliteness
strategies used are 9 (39%) data on bold-on record impoliteness strategies, 4 (18%) data on
positive impoliteness strategies, 4 (17%) negative impoliteness strategies, 6 (26%) data on
Sarcasm / Mock impoliteness strategies, and 0 (0%) data on withholding and off-record
impoliteness strategies.