ACADEMIC PUBLICATIONS

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Collection of Knowledge Management Research Widyatama University

Bandung, Indonesia

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Browsing ACADEMIC PUBLICATIONS by Subject "'gap analysis"

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    ASSESSMENT PHASE OF THE INFORMATION TECHNOLOGY SYSTEM : (Case Study: PT. PLN of West Java and Banten)
    (Fakultas Teknik, Universitas Indonesia, 2011-07-04) Maniah
    ABSTRACT Problem assessment is an important issue in improving organizational function. Assessment is used to make good decisions for the management. Making a decision will only run fast and can provide accurate results; if supported by a number of facts or information needed. Facts and information were obtained through assessment. PT PLN of West Java and Banten to maintain and increase revenue and improve service to customers will require revamping the system through a phase of Information Technology Assessment. Assessment phase of the evaluation system for measuring the competence and capabilities of information technology and systems management currently has 3 objectives: 1. Information Gathering about the management concerns/strategic business plan; 2. Score/Health Check on the technological aspects, such as technology; Infrastructure Architecture and applications; Organization; functions and duties; 3. Production of documents on the current situation and a high level of information about 'gap analysis’ with best practices. Assessment of results of research through this phase are: 1. As many as 52 percent of users say that the alignment between strategic business information technology with strategic business enterprise; 2. the average staff technical expertise in hardware and operating systems and network, can be considered sufficient; 3. As many as 15 percent of IT personnel agree that the application system at PT. PLN of West Java and Banten meet the criteria for aspects of Information Architecture; Development and Maintenance of Software Applications and procedures; Maintenance Technology Infrastructure; Security System; user training; Data Management; Facilities and Operations. Keywords Assessment phase; information gathering; 'gap analysis’; best practices; strategic business