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- ItemPENGEMBANGAN MODEL SISTEM PENILAIAN KINERJA TENAGA KEPENDIDIKAN BERBASIS KOMPETENSI DENGAN PENDEKATAN SISTEM UMPAN BALIK 360 DERAJAT (Studi Riset Aksi di Universitas Widyatama)(Tesis Program Magister Management Universitas Widyatama, 2015) SUHARYONOImprove sercive quality administration staff in university, each quality human resources became the focus of attention, especially of the Bureau of Human Resources. The strategy to improve the quality of human resources is through the mechanism of effectiveness employee performance appraisal system. Employee performance evaluation system currently in force at the Widyatama University with elements of assessment include : (1) effort; (2) result; (3) leadership; (4) self-development; and (5) discipline, with the assessment given in one direction only from the supervisor. Implementation of the performance appraisal system is still a problem encompasses ; the lack of a clear standard and specific assessment, so often the process of decency and values are highly subjective, and there is no feedback mechanism in the performance appraisal process, whereas the feedback is very important, so that the parties can understand the assessment rated tops (supervisor). Competency Based Performance Appraisal is an integral part of Competency Based Human Resource Management (CB-HRM). Competency-based performance appraisal system is explicitly can better integrate the need to assess the performance and appreciate the employees are capable of above average. Alternative performance appraisal system for administration staff for use in future periods using the competency criteria and approach 360 degrees feedback system, with the following stages: determination of competence, determination of the weight assessment, determination of assessors and conduct simulation / trial test.