AN INTEGRATED FRAMEWORK FOR MEASURING INFORMATION SYSTEM SUCCESS CONSIDERING THE IMPACT OF CULTURE IN INDONESIA
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Date
2014-11-08
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2014 1st International Conference on Information Technology, Computer and Electrical Engineering (ICITACEE), Department of Electrical Engineering Diponegoro University
Abstract
This paper aims to propose a framework for
assessing information system (IS) success considering the impact
of culture. Previous frameworks for assessing information system
(IS) success, such as DeLone and McLean model, only concern
about the status of IS implementation itself. But none of the
models have included the dimensions for assessing culture even
though researchers have shown the strong relationship between
culture and the success (or failure) of the IS. The inclusion of
culture in the IS success model is very important, especially in
Indonesia, since culture plays as a dominant part in almost all
aspects of citizen’s lives. This paper is expected to make a
contribution on providing a framework for assessing IS success
considering the impact of culture. To validate the proposed
model, a mixed-method research design is proposed.
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Keywords
information system success, DeLone-McLean model, Indonesian culture, Hofstede culture dimensions