The Analysis of Banking Consumers’ Attitude toward Non-Cash Transactions Through the Theory of Planned Behavior

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dc.contributor.authorZulganef
dc.contributor.authorGunawan, Hero
dc.contributor.authorRaden Ardian, Raden Ardian
dc.date.accessioned2017-01-20T05:44:45Z
dc.date.accessioned2019-10-21T11:52:21Z
dc.date.available2017-01-20T05:44:45Z
dc.date.available2019-10-21T11:52:21Z
dc.date.issued2016-07-26
dc.description.abstractThis study is based on the phenomenon that non-cash transactions in Indonesia are still very low compared with other countries in the world, especially in ASEAN, whereas non-cash transactions are more profitable for economic system of a society. In explaining the phenomenon, the researchers used the Theory of Planned Behavior4 and non-cash payment instruments2 as the basis for an analysis of consumer behavior in non-cash transactions. The sample of this study is 350 bank customers in Bandung, who own and use non-cash payment instruments, especially in the form of cards, including the debit cards, credit cards, ATM cards, and smart cards or e-money. The statistical analysis used is correlation, while the data collection is conducted through verifying the validity and reliability using confirmatory factor analysis. The result is that the attitude towards technology, safety, and comfort are the three variables that can predict consumers’ intention to undertake non-cash transactions. Researchers also discussed several recommendations and further researches related to noncash transactions in Indonesia.en_US
dc.identifier.isbn978-986-90744-4-5
dc.identifier.urihttp://repository.widyatama.ac.id/handle/123456789/7820
dc.language.isoenen_US
dc.publisherInternational Conference of Organizational Innovation (2016 ICOI), Airlangga University, Faculty of Economics and Business, ndonesia; Huaqiao University, Institute of Quantitative Economics, Chinaen_US
dc.relation.ispartofseries;KII.CD.0178
dc.subjectNon-cash transactionsen_US
dc.subjecttheory of planned behavioren_US
dc.subjectbanking consumersen_US
dc.subjectattitudeen_US
dc.subjectIndonesiaen_US
dc.titleThe Analysis of Banking Consumers’ Attitude toward Non-Cash Transactions Through the Theory of Planned Behavioren_US
dc.typePresentationen_US
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