ANALYSIS OF WAREHOUSE PERFORMANCE AUDITS TO IMPROVE COMPANY COMPETITIVENESS (CASE STUDY: PT SCN)
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Date
2020
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International Journal of Psychosocial Rehabilitation, Vol. 24, Issue 2
Abstract
The increasingly competition requires company to improve their logistics performance. One of the
important components in logistic performance is warehouse performance. The effort to improve warehouse
performance competency is to conduct a comprehensive audit process on the role and performance of the warehouse,
which aims to obtain an actual portrait of the warehouse capability. The warehouse check-up method is a method of
auditing processes on seven perspectives; strategy, process, operations, costs, facilities (infrastructure), information
systems, and people (human resources).
The case study of the audit process in this research was conducted at the PT SCN warehouse, which is a
distributor of fashion products in Indonesia. The scope of the audit includes the unloading of goods in the receiving,
put away, storing, picking, sorting, and loading activities in the shipping area. The results obtained indicate that the
PT SCN warehouse got a final score of 71.25. The score indicates that the company's warehouse is in the status of
needs Improvement. This paper suggests some improvement efforts that should be carried out by warehouse
management. Improvements are focused primarily on the perspective of processes, operations, and people
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Keywords
audit, warehouse, warehouse check-up