Browsing by Author "Bahri, Samsul"

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    ENTERPRISE ARCHITECTURE MODEL FOR AN EMPLOYEE COOPERATIVE REPUBLIC OF INDONESIA
    (Journal of Advanced Research in Dynamical & Control Systems, Vol. 11, 03-Special Issue, 2019) Lestari, Sri; Sintiani, Desi; Bahri, Samsul
    KPRI (Employee Cooperative Republic of Indonesia) is a legal cooperative established within the Republic of Indonesia civil servants in various cities in Indonesia. Now, its members were not only active civil servants, but retired civil servants, honorary employees and even volunteers could join as members of cooperatives in the city. This research is limited to KPRI with the types of savings and loan cooperatives and business sectors in the field of financial services and insurance in the cities of Bandung, Garut, Indramayu, and Banten. At present, KPRI activities continue to grow along with the increase in the number of members and the value of money managed. When conducting research at the locations of the KPRI offices, it was found that there was no structured management of cooperative administrative data and the adoption of a special technology that made the cooperative managers troubled in carrying out their business processes. Enterprise Architecture design is made using the TOGAF ADM (Architecture Development Method) framework. Architecture development was carried out starting from Preliminary Phase to Phase F: Migration Planning. The results provide an enterprise architecture model for Republic of Indonesia Employee Cooperatives with the types of savings and loans and business sectors in the field of financial services and insurance.
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    TINJAUAN KUALITAS PELAYANAN PROGRAM STUDI D3 MANAJEMEN FAKULTAS BISNIS & MANAJEMEN DI UNIVERSITAS WIDYATAMA
    (Universitas Widyatama, 2017) Bahri, Samsul
    Dalam penulisan laporan tugas akhir ini, penulis membahas mengenai Tinjauan Kualitas Pelayanan Program Studi D3 Manajemen Fakultas Bisnis & Manajemen Di Universitas Widyatama yang bergerak di dalam pelayanan pendidikan, Berdasarkan data yang diperoleh oleh penulis berdasarkan hasil wawancara dan pengamatan bahwa pelyanan yang diberikan oleh pelayan program studi D3 Manajemen Fakultas Bisnis & Manajemen di Universitas Widyatama cukup memuaskan bagi para mahasiswa karena dalam pelayanan sudah sesuai dengan Standar Pelayanan Minimal (SPM) pelayanan program studi D3 Manajemen Fakultas Bisnis & Manajemen di Universitas Widyatama menunjukan bahwa pada proses pelayanan di tinjau pada aspek Core service, Faciliating Service, supporting service,sudah sesuai dengan satndar dan kebutuhan mahasiswa, pada tahap pelaksanaan ditinjau dari 5 dimensi yaitu ) Tangibe (Berwujud), 2) Reability (Kehandalan), 3) Responsiviness (Ketanggapan), 4) Assurance (Jaminan), dan 5) Empaty (Empati),. Dari penelitian tersebut penulis dapat menyimpulkan bahwa kualitas pelayanan program studi D3 Manajemen Fakultas Bisnis & Manajemen di Universitas Widyatama sudah sesuai dengan prosedur yang telah ditetapkan oleh lembaga. Adapun hambatan yang ditemukan adalah berkenaan dengan beberapa bagian sarana dan sumber daya pelayanan lebih bersifat sangat birokratis, sehingga perlu dilakukan upaya perbaikan kualitas penyelenggaraan pelayanan secara berkesinambungan demi mewujudkan pelayanan yang prima.
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    USABILITY WEB ANALYSIS USING PSSUQ METHOD (Case Study On SME’s Websites Application Fostered Of Dispora Bandung Indonesia)
    (International Journal of Psychosocial Rehabilitation, Vol.24, Issue 02, 2020) Lestari, Sri; Bahri, Samsul
    The purpose of this paper is to examine the usability of some web that have been created through collaboration between Information System Department of Widyatama University Bandung Indonesia with Dispora Bandung City Indonesia. High usability levels are usually closely related to the popularity and high utilization of the system use to help the users. Usability were measured using the Post-study System Usability Questionnaire (PSSUQ) package, a questionnaire package released by IBM consisting of 19 items of measurement instruments using Likert scale. From 19 items questionnaires can be grouped into four PSSUQ responses, that is: system usability (SYSUSE), overall satisfaction score (OVERALL), information quality (INFOQUAL) and interface quality (INTERQUAL). The results of the study show that the SMEs web application in general can be well received by the user, both on the application made, the usability of the application that can help to promote SMEs products and the quality of the interface. The results of the study indicate that there needs to be improvements related to the quality of information in the catalog of products. Some additional features are also expected by users, such as chat facilities or forum , shopping charts , and downloads. This input is expected to improve the usability of web applications.