PENGARUH KEPEMIMPINAN, KETERLIBATAN PEKERJA, FOKUS PELANGGAN, PERBAIKAN TERUS MENERUS DAN MANAJEMEN KUALITAS TERPADU TERHADAP KINERJA
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Date
2010-02-25
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Publisher
Universitas Widyatama
Abstract
This study examines the phenomena identified as the presence of the gap
between the expectation and realaties of Total Management Quality
implementation influencing the textile industry in Indonesia.The purpose of
this study is to find out the influence of the Leadership, Employee Involvement,
Continuous Improvement, Customer Focus in Total Quality Management
toward performance enterprise on textile industry. The influences are analyzed
with the Structural Equation Modeling (SEM), which is relevant with the
structure of variables that have been rebuilt from manifest variables. The
method applied in this research is the explanatory survey. The tool for primary
source of data use questionnaires. The secondary data use documents related
to the research and research situation resul.t The target population
includes 544 textile enterprises in Jawa Barat Province, that is the province
having 55 % population textile enterprise in Indonesia. The sample size is 128
companies for adequate condition is determined using structural Equaition
Modeling method analysis and is processed by lisrel 8.3 for Windows software.
Based on the conceptual framework of this study, the following hypotheses
have been deduced There are The influences of the Leadership, Employee
Involvement on Continuous Improvement.There are The influences of
the Leadership, Employee Involvement and Continuous Improvement on
Customer Focus. There are The influences partial and simultaneous of
the Leadership, Employee Involvement, Continuous Improvement,
Customer Focus on enterprise Performance. The results of this research
showed that three hypotheses are accepted and they descibe the conceptual
paradigm research to be corresponding with the empirical fact, and the
Leadership, Employee Involvement, Continuous Improvement, Customer Focus
in Total Quality Management significanly influence toward Performance
enterprise on textile industry.
Description
Keywords
Internal audit, internal control, reporting