QUALITY CONTROL ANALYSIS OF PACKAGING PROCESS IN MINERAL WATER INDUSTRY USING SIX SIGMA
Muchlis, Tanti Irawati
Yanto, Rizki Budi
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Product packaging has important role to the producer in order to give consumer satisfaction and convenience. Therefore quality control of packaging process becomes crucial to the producer. One method that can be used is Six Sigma, a method of continuous and dramatic quality control to achieve world’s class quality which focus on reducing process variation as well as reducing defect until reach the DPMO (defect per million opportunity) level using intensive statistics and problem solving tools. The goal of the study is to find out the quality control system conducted by mineral water industry, determine factors that cause defects and measure its effectiveness in product packaging process using achievement of sigma level.