THE DIFFERENCES OF LECTURER’S COMPETENCE BEFORE AND AFTER APPLYING ISO 9001: 2008

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THE DIFFERENCES OF LECTURER’S COMPETENCE BEFORE AND AFTER APPLYING ISO 9001: 2008

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Title: THE DIFFERENCES OF LECTURER’S COMPETENCE BEFORE AND AFTER APPLYING ISO 9001: 2008
Author: Rachmawati, Rika
Abstract: This paper is focused on an effort of identifying the development of implementation of Quality Assurance. In order to meet and to enhance the customer satisfaction in a college, it is needed the enhancement of product fulfilling customer’s requirements and the prevailed standards or regulations. A college as educational facilitator must be able to deliver academician alumni having expertise and skills. A college must be able to enhance the educational quality by assuring its product: competence. Hence, Widyatama University has applied ISO 9001: 2008 as quality management in implementing and monitoring the process of university’s activities both academically and non-academically. This research aims at academic activities, primarily in each study program. Principally, quality control in each study program as parameter for delivering the alumni of competent and competing- ready students for fulfilling the demands of both industrial world and other working world existing in a society. The objective of this research is to identify the differences of lecturer’s competence before and after applying ISO 9001: 2008 in Widyatama University. The method used is secondary data as empirical evidence to identify the differences of lecturer’s competence.
URI: http://repository.widyatama.ac.id/xmlui/handle/123456789/2827
Date: 2014-02-14


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A. Cover Prosiding.pdf 514.7Kb PDF View/Open
B. Back Cover, Editors, and Reviewers.pdf 63.33Kb PDF View/Open
C. Preface and Table of Conent.pdf 514.9Kb PDF View/Open
D. Keynote Prof ... AND DISTANCE LEARNING.pdf 1.832Mb PDF View/Open
E. Keynote Moha ... CE IN HIGHER EDUCATION.pdf 2.785Mb PDF View/Open
F. Keynote Dr ... ALIAN HIGHER EDUCATION.pdf 3.390Mb PDF View/Open
023. Rika Rach ... FTER APPLYING ISO 9001.pdf 569.9Kb PDF View/Open

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